FAQ
Our answers to your frequent questions
Access
Practice
What time can I arrive?
The rooms are at your disposal from 16h
What time do I have to vacate the room?
We will ask you to leave the rooms at the latest at 10 am
How do I get to the hotel?
What are the opening hours of the reception?
The hotel reception is available 7 days a week from 9am to 8pm.
How far from downtown is La Résidence de l’Ours ?
The establishment is located 1.4 km from the center of Megève
Which cable cars are close to the school?
The Residence is located 1km from the Rochebrune cable car, shuttles near the establishment (200m) will drop you off.
What activities are available near the hotel
Winter activities in Megève : Skiing, Snowboarding, snowshoeing, dog sledding, snow scooter
Summer activities in Megeve: Skydiving, paragliding, climbing and hiking, rafting, golf / mini-golf, hot air ballooning, mountain biking...
Follow all the news in real time on https://www.megeve-tourisme.fr/sports-hiver/
Are pets allowed in the facility?
Unfortunately, pets are not allowed in the Residence
Is the facility family friendly?
La Résidence de l’Ours ideal for travelers booking family vacations
Equipment
Does the establishment have a parking lot?
Yes, the establishment has free indoor parking available to guests.
What are the facilities in the rooms?
Our apartments have a kitchenette, a flat screen TV and are equipped with air conditioning
What facilities are available in the hotel?
Free Wifi (fiber installed in the Residence)
Cleaning service
Concierge service
Ski room
Common room
Laundry in the Residence
Umbrella bed for babies
Are children welcome in the hotel?
Yes, all children are welcome. A playground is available in the garden of the Residence
Services
What food services are in place at the facility?
The Residence does not have any restaurant facilities. There are a number of restaurants in the vicinity of the establishment:
- Le bistrot du M & Les Grands Crus de fondues at 3km
- The Salt Flakes
- Restaurant les Ronins
What format of breakfast is offered in the Residence?
Our residence offers you a breakfast basket per apartment: Brioche & viennoiserie / bread / juice / milk / corn flakes (Winter season only and on order before 4pm the day before).
Does the hotel offer cleaning services?
A laundry (washing machine, dryer, iron) within the Residence is in free access and at the disposal of our customers 24/24
Is there a cleaning service available?
A cleaning service at the end of the stay is mandatory (€)
Bar & Catering
Offers
Take advantage of exceptional offers by booking directly on our website.
Best price guaranteed.